https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Stop-loyalty-texts/m-p/713934#M20051 <P dir="auto" style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/607145">@SweetHomeonMain</a>, thanks for reaching out to The Seller Community! <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">That is odd, I am not sure why your customer would still get texts. I am escalating this over to our Loyalty Team and will let you know when I have more insight. I appreciate your patience!&nbsp;</P> Sat, 02 Mar 2024 21:18:56 GMT MayaP 2024-03-02T21:18:56Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Stop-loyalty-texts/m-p/713758#M20050 <P>We have a few customers that have texted STOP to opt out of the loyalty texts repeatedly and nothing has happened. Do we have to manually remove them? Can you be a part of the loyalty program and not get the texts? Or if they don't want texts they cant be a part of it?&nbsp;</P> Sun, 21 Sep 2025 10:13:54 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Stop-loyalty-texts/m-p/713758#M20050 SweetHomeonMain 2025-09-21T10:13:54Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Stop-loyalty-texts/m-p/713934#M20051 <P dir="auto" style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/607145">@SweetHomeonMain</a>, thanks for reaching out to The Seller Community! <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">That is odd, I am not sure why your customer would still get texts. I am escalating this over to our Loyalty Team and will let you know when I have more insight. I appreciate your patience!&nbsp;</P> Sat, 02 Mar 2024 21:18:56 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Stop-loyalty-texts/m-p/713934#M20051 MayaP 2024-03-02T21:18:56Z