thread Re: Square Kiosk for Retail Point of Sale? in Orders, Menu Items, Catalog & Fulfilment

Square Kiosk for Retail Point of Sale?

sashakanno — Sat, 20 Sep 2025 10:03:33 GMT

Hi-

I'm opening a second location and want to market it as a grab-&-go flower shop. Is anyone using the kiosk for retail?

Thanks

[The title of this thread has been edited from the original: Kiosk]

Re: Kiosk

Breffni — Tue, 03 Sep 2024 10:02:22 GMT

Hi @sashakanno 👋 thanks for your post and congrats on the new location 🌸

The Kiosk is primarily designed with Square for Restaurants in mind, so I'm not sure if it’s been tested extensively for retail businesses yet. Hopefully, some other sellers with experience in retail can share their insights here.

In the meantime, you might find useful information in this Learning Library that could give you a better idea of how the Kiosk might work for your new location.

If you need any help, please let me know!

Re: Square Kiosk for Retail Point of Sale?

generalwolfe — Fri, 06 Sep 2024 18:02:49 GMT

I'm interested in hearing any response on this as well. I'm struggling to find a good self serve option for my grab-and-go farm store.

Re: Square Kiosk for Retail Point of Sale?

maxpete — Fri, 06 Sep 2024 18:13:25 GMT

Tagging @Twiggy for potential insights!

Re: Square Kiosk for Retail Point of Sale?

Twiggy — Sat, 07 Sep 2024 13:05:34 GMT

Hi - I am not using kiosk but I have heard mixed reactions to it from food vendors. There are a few things to bear in mind when you open your second location with Square - there’s no going back once you state another location - Square locations can’t be deleted!!!! Google maps - being a main one ! - something florists rely on - getting Google verified can be really difficult! Also stateside I think you also have total meta shop functionality - something we don’t have in the UK…

From a business point of view I would personally keep things as simple as possible - maybe have items that are only available at the second site until you see how things go. Inventory can become a nightmare especially if you are only thinking of having 10 grab and go items.

From a different point of view and to save initial outlay - have you thought about having a poster with your QR code on at your second site - so people can scan and go to your website? We had this on our wall outside during Covid and made the order for them to collect / us local deliver.

Let me know how you get on - this sounds like an interesting avenue you’re going down and I’m keen to hear you get on.

All the best xxx

Re: Square Kiosk for Retail Point of Sale?

sashakanno — Sun, 08 Sep 2024 02:58:16 GMT

So far not great. Everything cost about $1,000 and it's not working yet. KioskBuddy imported my entire inventory and not just the second location. I was on chat with them all morning trying to find out why. No news yet.

I'll keep you posted.

Re: Kiosk

sashakanno — Thu, 12 Sep 2024 13:56:42 GMT

KioskBuddy was very helpful and it seems to be working fine.

Re: Square Kiosk for Retail Point of Sale?

Mobilebarn — Thu, 28 Nov 2024 01:45:35 GMT

I’ll keep you updated as we are about to embark on the same journey as a retail outlet testing kiosk.

Re: Square Kiosk for Retail Point of Sale?

sashakanno — Thu, 28 Nov 2024 16:10:40 GMT

Hi-

Unfortunately, Square Kiosk is not working. We tried and the items are not syncing and since it's an unmanned shop (not all the time but the kiosk is the back up) we had to go back to Kiosk Buddy. Hopefully Square will be able to work out the kinks soon.

Lmk how your journey goes with Square Kiosk.

Re: Square Kiosk for Retail Point of Sale?

DecotaNaturals — Mon, 28 Apr 2025 18:54:09 GMT

Hi, any updates on the kiosk?

Re: Square Kiosk for Retail Point of Sale?

Noir — Fri, 20 Feb 2026 13:08:57 GMT

We do! It works wonderfully! we are hoping that eventually they will have the option for turning off name, phone number, table number, etc., as well hoping for a cash feature for ring up to better track inventory- we are hoping to add a cash box or when we help people self checkout for cash so we dont have to go to a different interface to record that sale for our self serve kiosk for our small salon!

customization of the home screen would also be awesome so we don’t have to have a sign. It can just say what is expected on the screen!