thread Are you able to create sub-categories?? in Orders, Menu Items, Catalog & Fulfilment

Are you able to create sub-categories??

andywhy — Sun, 21 Sep 2025 09:23:44 GMT

As title.

Re: Are you able to create sub-categories??

tonydow — Tue, 31 May 2022 07:49:47 GMT

Hi, yes. When you add a new category in Online / Items / Site Categories there is an option saying something like “Do you want this to be a sub category’ and you can choose which existing category to place it in.

Re: Are you able to create sub-categories??

andywhy — Fri, 03 Jun 2022 11:41:07 GMT

sorry if I asked in the wrong section, but I meant in the retail app

thanks

Re: Are you able to create sub-categories??

Breffni — Fri, 03 Jun 2022 14:19:51 GMT

Hi @andywhy - welcome to the Seller Community.

While it is possible to create sub-categories for Square Online, this feature isn't yet available on the Square for Retail app.

Our product teams are constantly working on improving our features and products based on requests like this so I'll be sure to share this as a feature request.

Let us know if we can help with anything else!

Re: Are you able to create sub-categories??

nell_a — Tue, 26 Jul 2022 20:42:30 GMT

Hello @Breffni

We would like to see sub-categories in Square for Retail. It would help no end with reporting.

Thanks

P.S. Here is a related post: https://www.sellercommunity.com/t5/Feature-Requests-Point-of-Sale/Can-we-have-sub-categories/td-p/199290

Re: Are you able to create sub-categories??

Breffni — Wed, 27 Jul 2022 07:06:46 GMT

Hello @nell_a, thanks for adding your interest to this thread.

Unfortunately, I still don't have an update on sub-categories being available on Square for Retail.

A potential workaround would be to use Custom Attributes within your items, depending on the set-up you are looking for, but this might end up getting messy if you already have certain variations set up.

I'll be sure to update both threads with any developments I hear on this feature request 👍

Re: Are you able to create sub-categories??

nell_a — Wed, 27 Jul 2022 13:00:31 GMT

Hi @Breffni

Thank you for the suggestion. Is it possible to do sales reporting using item Custom Attributes as a filter? I had a look at https://squareup.com/dashboard/sales/reports/ but I could not see any way of doing this. Maybe I am overlooking something?

What I have done as a workaround for the broader issue is split our item categories to effectively make these the sub-categories. This means we have two of everything which will mean we have to do some manual sums when reading sales reports but I hope what we gain outweighs that negative, which is primarily tracking categories in Xero reports (as we use the Amaka integration so all sales are synced with Xero). To make this most effective in our business we need this granularity of sub-categories, so I hope what I have done will achieve this.

Thanks,

Re: Are you able to create sub-categories??

Breffni — Thu, 28 Jul 2022 08:08:14 GMT

Custom attributes do not appear in reporting @nell_a, unfortunately.

That sounds like a good workaround for the time being and may be useful to other sellers, so thanks for sharing.

As always, I'll update this thread with any new information I have in future.

Re: Are you able to create sub-categories??

Robert63 — Mon, 16 Jan 2023 14:10:29 GMT

Any news on a release date to enable Sub-categories on the POS. Thank you

Re: Are you able to create sub-categories??

Breffni — Tue, 17 Jan 2023 09:55:04 GMT

Hi @Robert63, welcome to the Seller Community 👋

No updates on this particular request just yet. I'll be sure to share any updates that do arise here.

If you would like to get involved in a deeper level with the feedback process, be sure to join our Beta Community — a space where you get access to newly designed features before everyone else!