item image sync-2nd image of each item has synced from square to POS, how to change to main image?

kuksool1 — Sun, 21 Sep 2025 09:22:43 GMT

I set up my items in Online some with multiple images, when I synced them to my POS it is the secondary or 2nd image that has synced through to the POS.

So the items with only 1 image in Online have no image on the POS.

Items with multiple images is showing the 2nd image from Online.

How do I fix it it to be the main image syncing to my POS?

Re: item image sync-2nd image of each item has synced from square to POS, how to change to main i...

Breffni — Mon, 07 Nov 2022 10:47:07 GMT

Hi @kuksool1, thanks for your post and welcome to the Community 🙂

It's tough to know what may be happening here without taking a closer look at your account.

The fastest way to resolve complicated Square Online questions is by reaching out to our team directly. The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real time. It sounds like the best option here would be to create a couple of test items and try to figure out where the error lies. We aren't able to look into your account and settings here in the Community.

If you haven't already, please reach out directly by logging into your Square account and heading here.

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item image sync-2nd image of each item has synced from square to POS, how to change to main image?

Re: item image sync-2nd image of each item has synced from square to POS, how to change to main i...