thread Re: Exporting Transaction Information in Orders, Menu Items, Catalog & Fulfilment

Exporting Transaction Information

philip-l — Sun, 21 Sep 2025 09:22:22 GMT

Hi,

Is anyone else unable to export transaction information and the vendor sales report? I use these to import sales in to my finance system as an linking options are terrible, information is always incorrectly transferred, and doesn't mean specific needs like report 'Sale or Return' items to suppliers etc. There also seems to be no custom date setting.

Thanks

Philip

Re: Exporting Transaction Information

Breffni — Tue, 15 Nov 2022 14:46:48 GMT

Hi @philip-l, thanks for your post.

Is there a particular error you're getting when trying to download these reports?

I'm not sure I fully understand if there's an issue here or if you are looking for some additional information within the reports themselves

I downloaded a copy of my Vendor Report which can be edited to a custom date, I'll leave some images below.

If you can reply back with some additional details, I can assist further.

Re: Exporting Transaction Information

Breffni — Tue, 15 Nov 2022 14:53:03 GMT

Hi @philip-l I just saw your comment on another post and realised I believe this was due to an issue we had with some of our services over the weekend which should now be resolved.

Apologies for the inconvenience, can you confirm if you can now see your reports correctly?

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 08:42:19 GMT

Is it possible to export using a Chromebook it doesn't seem to work for me?

Re: Exporting Transaction Information

nell_a — Tue, 06 Jun 2023 12:47:53 GMT

Hi @Robert63

I use a Chromebook. Can you describe and/or send a screenshot of the error so I might be able to comment further?

Thanks

Re: Exporting Transaction Information

k_atie — Tue, 06 Jun 2023 13:26:23 GMT

Hi @Robert63, you should definitely be able to export using a Chromebook. What happens when you try to export? Can you share a screenshot as @nell_a suggested, please? This will allow us to better diagnose the issue.

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 13:30:42 GMT

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 13:31:28 GMT

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 13:32:54 GMT

Hi @nell_a

This is how the file looks once I open it after download.

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 13:35:35 GMT

and this is the content that I am Exporting

Re: Exporting Transaction Information

Robert63 — Tue, 06 Jun 2023 13:37:13 GMT

Hi @k_atie you can see above that I have data to export however the export always comes out corrupted on the CSV files...

Re: Exporting Transaction Information

nell_a — Wed, 07 Jun 2023 12:50:58 GMT

Hi @Robert63

This is something I have noticed and for a while, I thought there was no solution.... but there is!

All you need to do is click FILE > SAVE AS GOOGLE SHEETS. This will convert it from a CSV into a Google Sheets file and hey presto your data is visible.

Let me know if it works, or doesn't work for you.

Re: Exporting Transaction Information

Robert63 — Wed, 07 Jun 2023 14:11:03 GMT

@nell_a hallelujah 🙌 thank you for the simple solution 👏 🙏