thread Re: delete shipment in Orders, Menu Items, Catalog & Fulfilment

delete shipment

leamingtonwine — Sun, 21 Sep 2025 09:22:06 GMT

Hi, as a small retailer, we do not want to offer shipments, but only local deliveries. Can anybody advise please, how we can eliminate the shipment option on our website?

Re: delete shipment

tonydow — Wed, 11 Jan 2023 09:13:07 GMT

Dashboard / Online / Checkout/ - Scroll down to Advanced Settings

Edit Advanced Settings

Default Fulfillment Method

Select as appropriate

Hope this helps. Regards, Tony

Re: delete shipment

k_atie — Wed, 11 Jan 2023 15:11:32 GMT

Hey @leamingtonwine! Wishing you a warm welcome to the seller community. 😊

Thank you @tonydow for providing helpful instructions on choosing a default fulfillment method. As well as this, in making it the default delivery, you can set up In-House Delivery directly within your Square Online Overview page if you have your own couriers or delivery staff.

Delivering orders gets even easier by allowing you to set up local delivery by radius or postcode, and with different hours, instructions and fees specific to each of your locations. To set up In-House Delivery:

In your Square Online Overview page, go to Fulfilment > Pickup & Delivery.
Add your location if you haven’t already, or select Set up location or Edit by the location in question.
Toggle the delivery feature on and choose My own couriers.
Select Continue to proceed and/or Save when finished.

Hope this helps! Let me know if you have any other questions.

Re: delete shipment

jasonroyyy — Tue, 17 Oct 2023 08:58:19 GMT

Hi there! It's great that you're focusing on local deliveries for your small retail business. To eliminate the shipment option on your website, you can consider a few steps. Firstly, review your website's settings or e-commerce platform to see if there's an option to disable or hide the shipment feature. If not, you can update your shipping policy page to clearly state that you only offer local deliveries and provide instructions on how customers can place orders for local delivery. Additionally, you can customize your checkout process to remove any shipping-related fields or options. By making these adjustments, you'll ensure a seamless experience for your customers who prefer local deliveries. Best of luck with your business, and I'm sure your customers will appreciate the convenience of local delivery!