thread Re: iOS Dashboard App Update Disabled The Time Period Selection Button in Orders, Menu Items, Catalog & Fulfilment

iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Sat, 20 Sep 2025 10:02:42 GMT

iOS Dashboard App Update Disabled The Time Period Selection Button. The button in the app to switch to "Last Saturday" or "52 Weeks Ago" no longer works after the last update. The setting is stuck on "LAST (Day Of the Week)", you can not get the button to even reply to pushing it. Previously you had 4 choices, and now you have none. @_Violet

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

RobynR — Tue, 10 Sep 2024 21:09:43 GMT

Hey @MountainHouse,

Thanks for being a member of the Community!

Could you please provide a screenshot so I can better understand your question and offer the most accurate assistance?

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Tue, 10 Sep 2024 23:51:03 GMT

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Thu, 12 Sep 2024 01:20:13 GMT

The section that says METRICS VS then there is the box I circled. This button no longer works at all. Previously you could pick last (day of the week) or last year or 52 weeks ago. @_Violet @_robynr

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

BernadetteA — Thu, 12 Sep 2024 04:40:52 GMT

Thank you for providing the screenshot. Myself, or another moderator will need to check in with the product team to see if they can provide some insight into if this feature was removed, or if it is a known issue with the new update.

We appreciate your continued patience while we look into this for you.

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Fri, 13 Sep 2024 19:48:55 GMT

Have you gotten any response? With this filter being removed it has really impacted our day to day metrics flow...

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

TriRoCo — Sat, 14 Sep 2024 16:28:18 GMT

I am having the same issue. Any response yet?

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Sat, 14 Sep 2024 18:53:48 GMT

Nope not a word... The last several months response to the many bugs they keep creating with updates seem to go largely ignored or dismissed entirely. Even with video or photographic proof.

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

TriRoCo — Mon, 16 Sep 2024 13:48:37 GMT

Indeed. I am politely adding my “bump” to your topic. Fun fact: I have been trying to use the web interface as a work around in the meantime but it unfortunately does NOT have a “compare to 52 weeks prior” option in the drop down which is my most-used view. So just in case the developers are listening here and thought they might not need to prioritize this issue because there are other ways to access this data, the web interface isn’t actually very helpful since the reporting option capabilities don’t match those of the iOS Dashboard app.

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

MountainHouse — Mon, 16 Sep 2024 17:38:48 GMT

Kind of ridiculous. Been a week and nothing.

Re: iOS Dashboard App Update Disabled The Time Period Selection Button

TriRoCo — Wed, 18 Sep 2024 21:15:57 GMT

New app update fixed it! Yay! Thank you, devs.