thread Re: QR codes in Orders, Menu Items, Catalog & Fulfilment

QR codes

TMHOX — Sun, 21 Sep 2025 08:10:11 GMT

Good morning,

Our QR codes for table ordering have not been working for a few days now and we can't seem to workout why.

We pay a £69 subscription a month.

Breffni — Wed, 18 Oct 2023 10:50:13 GMT

Hi @TMHOX - thanks for flagging and I'm sorry to hear this.

Can you tell me a bit more about what's happening? Is there a specific error message appearing?

TMHOX — Wed, 18 Oct 2023 11:33:16 GMT

Thank you for getting back to us, guests get to the checkout page and it won't let them progress further to make the payment.

Breffni — Wed, 18 Oct 2023 15:05:08 GMT

Thanks - can you share a link to that page @TMHOX I can take a closer look.

TMHOX — Wed, 18 Oct 2023 15:52:17 GMT

Breffni — Thu, 19 Oct 2023 06:51:47 GMT

Thank you @TMHOX - I sent you a private message just now.

Let me know if you received it.