thread Associating Ecwid Transaction with Square transactions in Orders, Menu Items, Catalog & Fulfilment

Associating Ecwid Transaction with Square transactions

Webmeister — Sat, 20 Sep 2025 09:33:40 GMT

Been using Square with Ecwid for years and years. No issues. Wonderful.
But something that's been driving me crazy is that there is no way to associate an Ecwid transaction with a Square transaction. I use the date and time of the transaction because our volume level is low, and I can do that. But there must be some setting in Ecwid settings that would pass a variable to Square so that a Square transaction would be associated with Ecwid transaction that was passed to it.
help!

ecwid square

Webmeister — Tue, 29 Jul 2025 21:57:48 GMT

Re: Associating Ecwid Transaction with Square transactions

Katie_SQ — Wed, 30 Jul 2025 00:20:24 GMT

Thanks for your post, @Webmeister!

To ensure we compile all similar feedback in one place, I've moved your existing post on the Australian Community to this existing thread. We merge duplicate conversations to help us track requests and updates more effectively.

To clarify, are you looking for a way to see Ecwid transactions identified within the Square Dashboard or App? Or Square transactions identifiable within Ecwid?

Since the Ecwid x Square integration is managed by Ecwid, it's best to reach out to their Support team directly. I've also found this article on their Knowledge Base that could be worth reviewing: Ecwid for Square POS.

Sorry I couldn't be of more help here. If you have any other questions, please let me know.