thread Re: Cost of Goods Sold Issues When Reporting in Orders, Menu Items, Catalog & Fulfilment

Cost of Goods Sold Issues When Reporting

Ram04 — Sun, 21 Sep 2025 07:23:54 GMT

Hi All,

We seem to be having issues with our cost of goods sold when we do our reporting. When we export our data out to look at profit margins some of our products seem to lose their COGS data and just become flat 1 profit rather than accounting for the COGS we have set it up for.

Is there any help to this and does anyone else have this issue?

Thanks

Re: Cost of Goods Sold Issues When Reporting

Laurie_ — Tue, 31 May 2022 00:40:49 GMT

Hi @Ram04 thanks for reaching out!

If you previously received stock without a unit cost, profit and profit margins will not be represented in your reporting. As the first port of call, we suggest reviewing and updating (if required) the original stock intake in your History log to ensure your profit and profit margins will be accurately represented in your COGS report.

See the steps here for resolving missing unit costs and let us know how you go!