thread Edit a tracking number once entered. in Orders, Menu Items, Catalog & Fulfilment

Edit a tracking number once entered.

fixmyghd — Sun, 21 Sep 2025 07:20:35 GMT

Hi,

I entered a tracking number under the wrong customer and need to edit the number. Can't find a way of doing this.

Help Please !!

Re: Edit a tracking number once entered.

Arie — Tue, 16 May 2023 06:59:20 GMT

Hi @fixmyghd 👋

Thanks for writing in with this question and welcome to the Seller Community!

Have you marked this item as shipped already? If so, the tracking number can't be edited, unfortunately. I'd recommend following up with your customer via email when this happens.

Re: Edit a tracking number once entered.

fixmyghd — Thu, 18 May 2023 02:37:41 GMT

Might be something for Square to incorporate in the future !!!!