thread Re: Stock Count of units in Orders, Menu Items, Catalog & Fulfilment

Stock Count of units

Mukahotel — Sun, 21 Sep 2025 07:17:21 GMT

Hello, As a bar and bottle shop, we have inventory set up as Carton, 6 packs and singles with unit conversions.

Can i do a stock count selecting the different units? I have already set up the bar codes for each unit but when I scan it only recognizes the default being the carton but this doesn't give me an accurate stock count if I don't have a full carton.

Re: Stock Count of units

Laurie_ — Wed, 25 Sep 2024 04:24:22 GMT

Hi @Mukahotel,

Thank you for your patience while we got back to you!

What you've described is the expected behaviour when scanning in a barcode to perform stock counts, as the system defaults to the primary stocking unit (e.g. carton), not the selling unit.

To address this, you can manually search for each item variation by following these steps:

1. From the navigation bar in your Square for Retail app, tap Inventory.
Note: If you’re using Square for Retail on an iPhone, tap the list icon to access Inventory, then tap Stock Overview.

2. Tap Adjust Stock > Count.

3. Tap the search bar at the top of the screen, and select the appropriate variation > tap Add to List.

4. Tap the item variation to input a quantity using the number pad > tap Done.

5. Repeat this process across all applicable variations.

6. Tap Continue > Confirm.

Let me know if this helps answer your question, or if anything else comes up! 🙂

Re: Stock Count of units

Mukahotel — Mon, 07 Oct 2024 05:14:55 GMT

Hello Laurie

Could you possible send me a some screen shots of you procedure as I can't seem to follow it? I'm a visual person.

Im using my Iphone and go to stock overview but don't see the adjust stock section.

Do you think this is something the developers will look at fixing in the future?

Re: Stock Count of units

Mukahotel — Sun, 27 Oct 2024 09:31:53 GMT

Hello This doesn't work for me I can't find the adjust stock > count to be able to do any of this.

Can I please get some more information? Its a bit annoying that i've done so much work to get stock happening and I can't get an accurate stock count.