thread Re: Function unavailable in Orders, Menu Items, Catalog & Fulfilment

Function unavailable

Scef — Sun, 21 Sep 2025 06:08:30 GMT

I have a couple of item that say function unavailable on the display. How can I fix it, any ideas?

Re: Function unavailable

Seamus — Thu, 05 Aug 2021 00:46:22 GMT

Thanks for reaching out and sorry to hear you're having trouble with items!

Are you able to provide a screenshot of the error and let us know more about where it's occurring? Eg is it on one of our Point of Sale apps, your dashboard, a website etc?

Re: Function unavailable

Scef — Thu, 05 Aug 2021 03:46:57 GMT

Hi Seamus,

it’s on the square register,, it works on the app on my iPad as well as on the dashboard. I tried to add a picture but it wouldn’t let me. I will try again when I open the shop.

Re: Function unavailable

Seamus — Thu, 05 Aug 2021 04:21:18 GMT

@Scef what Point of Sale are you using?

I'm wondering if it might be Square for Restaurants - at the moment the free version is available on Square Register, and that will have some limitations to the functionality vs the Square for Restaurants Plus (the paid version, which incidentally isn't yet available on Register - it's in the works!). From what I can see this would be one possible explanation in any case!

Re: Function unavailable

Scef — Thu, 05 Aug 2021 05:43:17 GMT

It is the restaurant version but it only does it on a few items

Re: Function unavailable

Scef — Thu, 05 Aug 2021 05:44:21 GMT

Another question, if it is square for restaurant, how do I take it off?

Re: Function unavailable

Seamus — Thu, 05 Aug 2021 06:15:22 GMT

Hey @Scef,

It sounds like the reason you're seeing the "function unavailable" message in this case is because you're using the free version of Square for Restaurants, which doesn't offer some features of the paid version. You can see a feature comparison here.

If you want to sign out of Square for Restaurants go to "Account" then scroll down to "Sign Out of Square". You can then sign into the classic Square Point of Sale app, or sign in to another POS (EG Restaurants again or Square for Retail).

Re: Function unavailable

Scef — Thu, 05 Aug 2021 06:58:57 GMT

Thank you, that fixed it

Re: Function unavailable

Scef — Thu, 05 Aug 2021 07:00:24 GMT

Thought of something else. Will the online orders still print automatically?

Re: Function unavailable

Scef — Thu, 05 Aug 2021 07:05:10 GMT

Don’t worry I found it. Thanks again

Re: Function unavailable

Seamus — Fri, 06 Aug 2021 00:36:42 GMT

No worries @Scef 🙂