thread Re: square for restaurant app closing when selecting "View bill" or "Send" in Orders, Menu Items, Catalog & Fulfilment

square for restaurant app closing when selecting "View bill" or "Send"

HCB1 — Sun, 21 Sep 2025 06:04:22 GMT

I'm having an issue with the app on my iPad

I can process payments however when I need to view bill or save a new bill as soon as you tap the blue button the app just closes down

i have done the usual trouble shooting things

checked app is up to date,

restart the tablet

uninstalled and reinstalled the app

still having the same problem

anyone got any ideas on how to fix it

Re: square for restaurant app closing when selecting "View bill" or "Send"

Arie — Sat, 04 Mar 2023 05:14:19 GMT

Heya @HCB1,

I noticed it's your first post, welcome to our community 👋 I'm sorry trouble has brought you here!

It sounds like you've gone through a fair bit of troubleshooting already, which we appreciate. If you're still having trouble with Square for Restaurants, call our support team on 1800 760 137 (Mon-Fri, 9am-5pm AEDT) so our Square for Restaurants team can file a ticket if necessary.

Re: square for restaurant app closing when selecting "View bill" or "Send"

HCB1 — Sun, 05 Mar 2023 05:33:50 GMT

thanks i will do that tomorrow

thankfully we only used the tablet as a back up at busy times and the main register and terminal aren't having the same problem so we will still be able to run business as normal until we can get the problem fixed 😊