https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Kds-Samsung-a9-issue/m-p/726063#M17812 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/423539">@hsuangie</a>, thanks for posting and welcome to the Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>.<BR /><BR />I'm sorry to hear you're having issues with the KDS app. There are a few troubleshooting steps you can try to resolve this :&nbsp;</P> <OL data-aura-rendered-by="373:5708;a"> <LI>Check to make sure you’re using the most recent version of the Restaurants app and KDS app.</LI> <LI>Check that the Android OS (software) is up to date on your device.</LI> <LI>Restart the Square KDS app.</LI> <LI>Delete the app and reinstall it on your Samsung device.</LI> </OL> <P dir="auto" style="margin: 0; ">I hope this helps ! If not please let me know, or contact our Support Team <A href="https://squareup.com/help/contact?panel=FAB456B04971" target="_blank" rel="noopener">by email or phone</A> so our engineers can take a closer look.&nbsp;</P> Tue, 07 May 2024 10:35:36 GMT Lou8 2024-05-07T10:35:36Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Kds-Samsung-a9-issue/m-p/725516#M17811 <P>There are issue to view item and categories to show in kds as picture attach&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000119034.jpg" style="width: 4080px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/43639i2D4E0BCA3D7EE22D/image-size/medium?v=v2&amp;px=400" role="button" title="1000119034.jpg" alt="1000119034.jpg" /></span></P><P> </P> Sun, 21 Sep 2025 05:59:43 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Kds-Samsung-a9-issue/m-p/725516#M17811 hsuangie 2025-09-21T05:59:43Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Kds-Samsung-a9-issue/m-p/726063#M17812 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/423539">@hsuangie</a>, thanks for posting and welcome to the Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>.<BR /><BR />I'm sorry to hear you're having issues with the KDS app. There are a few troubleshooting steps you can try to resolve this :&nbsp;</P> <OL data-aura-rendered-by="373:5708;a"> <LI>Check to make sure you’re using the most recent version of the Restaurants app and KDS app.</LI> <LI>Check that the Android OS (software) is up to date on your device.</LI> <LI>Restart the Square KDS app.</LI> <LI>Delete the app and reinstall it on your Samsung device.</LI> </OL> <P dir="auto" style="margin: 0; ">I hope this helps ! If not please let me know, or contact our Support Team <A href="https://squareup.com/help/contact?panel=FAB456B04971" target="_blank" rel="noopener">by email or phone</A> so our engineers can take a closer look.&nbsp;</P> Tue, 07 May 2024 10:35:36 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Kds-Samsung-a9-issue/m-p/726063#M17812 Lou8 2024-05-07T10:35:36Z