https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Before-the-update/m-p/161777#M16970 <P>Before the update when checking a customer out, Square would prompt you to enter their name or a number. It would then print that out. That option is now missing. Any help you be greatly appreciated.</P> Sat, 20 Sep 2025 15:10:11 GMT RocketBreakfast 2025-09-20T15:10:11Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Before-the-update/m-p/161777#M16970 <P>Before the update when checking a customer out, Square would prompt you to enter their name or a number. It would then print that out. That option is now missing. Any help you be greatly appreciated.</P> Sat, 20 Sep 2025 15:10:11 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Before-the-update/m-p/161777#M16970 RocketBreakfast 2025-09-20T15:10:11Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Before-the-update/m-p/161946#M16971 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/268143">@RocketBreakfast</a> -&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>&nbsp;</P> <P>Were you add the customer to your Directory? Check your Settings in your Point of Sale app under Customer Management.&nbsp;</P> <P>&nbsp;</P> <P>If it's something different, please let me know and I will dig into it.&nbsp;</P> <P>&nbsp;</P> <P>I will keep an eye out for your reply!</P> Thu, 09 Apr 2020 21:27:23 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Before-the-update/m-p/161946#M16971 Kassi_ 2020-04-09T21:27:23Z