thread Re: EGift Cards Not Showing Up in Online Store in Orders, Menu Items, Catalog & Fulfilment

EGift Cards Not Showing Up in Online Store

thirdspace — Sat, 20 Sep 2025 15:09:50 GMT

I've followed all the threads, instructions for activating EGift Cards. The link works to go directly to webpage for EGift Card and purchase, but I'm needing to be able to sell these on my online store.

How do you get it show up in the online store? When I go to online store menu, then go down to "Gift Cards" menu selection, it says "enabled" but it doesn't show up anywhere on my menu or in the items list.

Re: EGift Cards Not Showing Up in Online Store

Kassi_ — Wed, 15 Apr 2020 19:03:31 GMT

Welcome back to the Community, @thirdspace -

When you're in that Gift Cards portion of your Weebly site - there is a little box to check. It says "Add link to gift card purchase page to site navigation".

Checking that will add your Gift Cards link to your Navigation bar automatically.

Please let me know if that doesn't work for you!

Re: EGift Cards Not Showing Up in Online Store

BreeAdornments — Thu, 21 May 2020 03:02:00 GMT

Hi, I clicked that link that you mentioned and mine still does not show up in the online store. What do you recommend. It allows folks to add gift card at checkout, but I need them to be able to purchase egift cards directly from my online store.

thanks for your help.

Re: EGift Cards Not Showing Up in Online Store

isabelle — Fri, 22 May 2020 17:46:39 GMT

Hey @BreeAdornments-

Thanks for posting in the Seller Community.

So I can offer the best help here, I want to make it clear whether or not you have a Square Online Store, or your own Online Store? Let me know!

Re: EGift Cards Not Showing Up in Online Store

BreeAdornments — Sat, 23 May 2020 01:49:30 GMT

I have a Square Online Store.

Re: EGift Cards Not Showing Up in Online Store

AshleyK — Sun, 24 May 2020 14:00:00 GMT

@BreeAdornments thanks for letting us know! Make sure you have your navigation bar enabled for your Online Store otherwise the eGift Card options will not be visible. You can enable this under Edit Site > Header > Navigation. See the screenshot below for a reference:

Re: EGift Cards Not Showing Up in Online Store

BreeAdornments — Tue, 02 Jun 2020 06:37:26 GMT

Thank you the problem is resolved. I did not have navigarikns on in headers.

Re: EGift Cards Not Showing Up in Online Store

Joe — Tue, 02 Jun 2020 13:30:44 GMT

Glad you got this one solved, @BreeAdornments! Thanks for hitting us back and letting us know.

Feel free to reach out again is anything else comes up!