thread Re: Why does the exported csv have a different total for sales than the screen report? in Orders, Menu Items, Catalog & Fulfilment

Why does the exported csv have a different total for sales than the screen report?

Bentbine — Sat, 20 Sep 2025 14:59:21 GMT

If I download a CSV of my sales and isolate a particular item the sales amount is almost triple what the screen report says. I did check that all payment methods is selected on screen and the same Item has been chosen as well as the same timeframe.

Re: Why does the exported csv have a different total for sales than the screen report?

Kassi_ — Thu, 20 Aug 2020 19:25:31 GMT

Hey there, @Bentbine -

Could you send over a private message with you're seeing? This will protect your private information and give me some insight on where to direct you.

I will keep an eye out for your reply👀.