https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212596#M15828 <P>I just reported this same issue to my sales rep. He's brought this to engineerings attention.</P> Wed, 21 Oct 2020 21:09:13 GMT Sass1 2020-10-21T21:09:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212385#M15827 <P>Two reports for same day with varied data return. A transaction with Service Charge is returned but still showing as collected end of day. The Service Charge is also listed on servers end of day report. Why??<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-10-21 091727.jpg" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/8605i0A9D528FED3DF30F/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-10-21 091727.jpg" alt="Screenshot 2020-10-21 091727.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-10-21 091818.jpg" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/8606i0F197FC29E734D98/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2020-10-21 091818.jpg" alt="Screenshot 2020-10-21 091818.jpg" /></span></P> Sat, 20 Sep 2025 14:51:08 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212385#M15827 mortent 2025-09-20T14:51:08Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212596#M15828 <P>I just reported this same issue to my sales rep. He's brought this to engineerings attention.</P> Wed, 21 Oct 2020 21:09:13 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212596#M15828 Sass1 2020-10-21T21:09:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212621#M15829 <P>A year and a half ago I requested that Service Charge/Auto Gratuity was removed from Sales and into Tips or at least allow us, their customers, to chose where we would like the charges allocated to.&nbsp; Another one 'for the engineers' was the response. This issue is a faulty coding, my earlier issue was a request. I doesn't take much of a business to outgrow Square....</P> Wed, 21 Oct 2020 22:12:12 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Reporting-Service-Charge/m-p/212621#M15829 mortent 2020-10-21T22:12:12Z