thread Re: how to adjust for pre-sold items when entering new inventory? in Orders, Menu Items, Catalog & Fulfilment

how to adjust for pre-sold items when entering new inventory?

battleofflowers — Sat, 20 Sep 2025 09:54:38 GMT

I have items I pre-sold and collected payment for that I now want to enter into inventory. I am unsure if I should enter only the amount of items available for sale (leaving out the items I already sold but never entered into inventory) or if I should enter the complete inventory and Square will adjust the inventory to reflect the items already sold. Example: I have 100 scarves to sell. I presold 25 scarves and those transactions are in my Square account. Now that I have received the scarves, I need to enter them into inventory. Do I enter 75 as the inventory because that is what i have available to sell? Or do I enter 100 into inventory (my actual inventory amount) and Square will automatically adjust it down to 75 since I have 25 sold scarf transactions?
Or is there a way to do this manually?
Thank you.

Re: how to adjust for pre-sold items when entering new inventory?

MayaP — Wed, 27 Nov 2024 20:59:08 GMT

Hey @battleofflowers,

I am happy to help! I do have some follow-up questions for you. Regarding your example, did you create an item called scarves and enter in stock for that item? How was the item sold? If you created an item and entered in stock with tracking enabled, autoamtically when you sold the scarves it would deduct from inventory. You wouldn't need to add the inventory again. Does that make sense?

Meaning, did you create an item called scarves

Re: how to adjust for pre-sold items when entering new inventory?

battleofflowers — Tue, 31 Dec 2024 22:47:26 GMT

I created an item called Texana Merchandise with multiple variations. One of the variations is scarf, and I enabled stock tracking for each of the variations (blue scarf, white scarf, black scarf, etc).