thread Re: Sales report not showing cash transactions in Orders, Menu Items, Catalog & Fulfilment

Sales report not showing cash transactions

Chubbys — Sat, 20 Sep 2025 14:27:33 GMT

Yesterday and today so far, the transactions and the sales reports are showing only card transactions. The cash transactions are being filtered out saying that they are 'awaiting capture'. I've never had to settle cash transactions as they're done immediately (change given). Is anyone experiencing this? Or am I the lucky one.

Re: Sales report not showing cash transactions

HC_Charlie — Fri, 06 Jan 2023 01:01:25 GMT

Hello @Chubbys thanks for your post. Check out these threads for a possible solution:

https://www.sellercommunity.com/t5/Square-for-Restaurants/Why-do-cash-payments-show-an-awaiting-capture-status-on/td-p/181087

https://www.sellercommunity.com/t5/Questions-How-To/Awaiting-capture-credit-card-transaction/m-p/283476

I hope something in these might help resolve this issue for you.