thread Re: Update Doordash email address in Orders, Menu Items, Catalog & Fulfilment

Update Doordash email address

masalastoires — Sat, 20 Sep 2025 14:26:19 GMT

Square allows us to easily integrate with 3rd party delivery services such as Doordash and Uber.

We plan to use Doordash and we entered an email address for this purpose in Delivery portal of square at https://squareup.com/dashboard/ -> Online -> Fulfillment -> Pickup & Delivery -> Edit -> Delivery (attached screen shot of the page as well).

Now we wish to update this email address. There is no edit button there. Once it is enter there is no option to update this address.

We reached out to customer service but they weren't useful at all.

Can you please advise how do we update the email address?

Re: Update Doordash email address

Kassi_ — Thu, 23 Feb 2023 19:26:31 GMT

Welcome to the Community, @masalastoires

Do you have a different login for your Doordash account? Is this why you want to change the email?

I do see what you mean about not being able to edit it in the same space you entered it originally. I am reaching out to one of our Square Online specialists for some extra assistance.

I will circle back as soon as I hear something from them.

Thank you!

Re: Update Doordash email address

masalastoires — Fri, 24 Feb 2023 16:41:16 GMT

Hi Kassi,

Thanks for taking time to respond to our question. Yes we need to enter a diffrerent email address for our Doordash account.

Looking forward for updates.

Regards,

Masala Stories

Re: Update Doordash email address

Kassi_ — Mon, 27 Feb 2023 22:18:28 GMT

Thank you for your patience, @masalastoires. I am going to suggest reaching out to our CS Team directly, so they can take a deeper look or even file a ticket with our engineers.

Go ahead and use this number to get in touch with them: 1-855-700-6000. They are available Monday to Friday from 8am to 8pm CST.