Restaurant customer charges and then we send invoice for payment

urs — Sat, 20 Sep 2025 14:20:42 GMT

We are a restaurant in a college town. We have "billings" set up with a few different departments at the university. Currently, when someone from one of these departments comes in to dine with us, they give us the biz card of who should be billed for that meal. We close the ticket out to "other" payment and record the sale. We then send that dept. a paper invoice - not from the Square system - for actual payment. But now, when they call with a credit card to pay, we have to create a "misc charge" to apply payment, since the original one was closed out to "other." What is the proper way to do this?

Re: Restaurant customer charges and then we send invoice for payment

TheRealChipA — Tue, 29 Aug 2023 20:44:25 GMT

Hi @urs. Recently, Square announced a new feature — House Accounts. With this you can set up accounts for your departments, have people charge items to those, and then send an invoice regularly for payment. Each department can also set up automatic charging to cards on file. Here is a link to that announcement. It sounds like what you are looking for.

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Restaurant customer charges and then we send invoice for payment

Re: Restaurant customer charges and then we send invoice for payment