thread Re: Square for Restaurants Version 6.35 being very laggy on iOS 17.3? in Orders, Menu Items, Catalog & Fulfilment

Square for Restaurants Version 6.35 being very laggy on iOS 17.3?

porqueno — Sat, 20 Sep 2025 14:13:54 GMT

Square for Restaurants is suddenly being VERY laggy on one of our iPads. It is taking up to a full minute to open a check, long delays with selecting items, and delays on the payment screen.

We have uninstalled and reinstalled the app, which was just updated prior to this issue beginning.

We have restarted the iPad and made sure the iOS is up to date.

Running:

iOS: 17.3 on 6th gen iPad

Square for Restaurants version 6.35

We are wondering if anyone else is reporting this issue?

Re: Square for Restaurants Version 6.35 being very laggy on iOS 17.3?

Summer2024 — Mon, 29 Jan 2024 22:34:15 GMT

Hey there, @porqueno! 😊

I know it can be super frustrating when technology and softwares are not working as fast as they should be. I have reached out to our product team to see if they can take a deeper look into this.

I'll be back when I have some more information!

Re: Square for Restaurants Version 6.35 being very laggy on iOS 17.3?

porqueno — Tue, 30 Jan 2024 22:22:11 GMT

thanks, they released another update this morning that seems to have fixed it!

Re: Square for Restaurants Version 6.35 being very laggy on iOS 17.3?

Summer2024 — Tue, 30 Jan 2024 22:32:52 GMT

Hey, @porqueno!

I am so glad to hear this. Bringing this to the community led to an escalation that helped get this software issue resolved quickly. Thanks so much for your patience in this matter!