https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-Report-Shift-Reports-freezing-app/m-p/707914#M13757 <P dir="auto" style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/637749">@Hoagies</a>&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Welcome to our Seller Community! We're always thrilled to see new faces.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">I'm sorry that an issue brought you here. </P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">We have received no other reports of this issue, so I would recommend running some basic troubleshooting steps.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">-Make sure your device is up-to-date.&nbsp;</P> <P dir="auto" style="margin: 0;">-Turn your mobile device off and then back on.</P> <P dir="auto" style="margin: 0;">-If you don’t have any pending offline payments, uninstall the app from your device and download it again from your app store.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">If both your device and app are up-to-date and the issues continue, please reach out to our <A href="https://community.squareup.com/squ.re/contactsqsupport" target="_blank" rel="noopener">Support Team</A> for further troubleshooting.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Thank you <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Sat, 03 Feb 2024 02:44:13 GMT frances_a 2024-02-03T02:44:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-Report-Shift-Reports-freezing-app/m-p/707715#M13756 <P>When employees run shift reports, it will show and print the report, then the report screen will go blank and the app will be frozen requiring the app to be restarted. Been ongoing since the last update a week or two weeks ago.</P> Sat, 20 Sep 2025 14:13:21 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-Report-Shift-Reports-freezing-app/m-p/707715#M13756 Hoagies 2025-09-20T14:13:21Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-Report-Shift-Reports-freezing-app/m-p/707914#M13757 <P dir="auto" style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/637749">@Hoagies</a>&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Welcome to our Seller Community! We're always thrilled to see new faces.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">I'm sorry that an issue brought you here. </P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">We have received no other reports of this issue, so I would recommend running some basic troubleshooting steps.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">-Make sure your device is up-to-date.&nbsp;</P> <P dir="auto" style="margin: 0;">-Turn your mobile device off and then back on.</P> <P dir="auto" style="margin: 0;">-If you don’t have any pending offline payments, uninstall the app from your device and download it again from your app store.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">If both your device and app are up-to-date and the issues continue, please reach out to our <A href="https://community.squareup.com/squ.re/contactsqsupport" target="_blank" rel="noopener">Support Team</A> for further troubleshooting.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Thank you <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Sat, 03 Feb 2024 02:44:13 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-Report-Shift-Reports-freezing-app/m-p/707914#M13757 frances_a 2024-02-03T02:44:13Z