thread How do I stop square pos from returning to main menu after adding item to check? in Orders, Menu Items, Catalog & Fulfilment

How do I stop square pos from returning to main menu after adding item to check?

BrandonM — Sat, 20 Sep 2025 14:12:00 GMT

Hi there, the restaurant that I work at uses square. We are having trouble figuring out how to stop the return to main menu function. For example, when adding a single coffee to the check, the pos takes you back to the main menu, then you repeat the process by hitting “beverage” and “coffee” yet again.

Re: How do I stop square pos from returning to main menu after adding item to check?

Donnie-M — Wed, 14 Feb 2024 13:14:22 GMT

@BrandonM I don't have it in front of me, but there is an option in the settings that has you stay on the menu level you are on or go back to the main menu level. Go to your online dashboard and go to Device Management ---> Service Settings ----> Menu Behavior -----> Stay in place

This should let you fix that so it doesn't automatically jump back to the top level menu.