thread Re: Square Terminal in Orders, Menu Items, Catalog & Fulfilment

Square Terminal

Rogelio — Sat, 20 Sep 2025 14:03:31 GMT

We use multiple handheld Square terminals at the restaurant. We have indoor and outdoor seating. We have had a few leave without paying when seated outside. How do I start an order and get their credit card info so if they leave I can just press pay?

Re: Square Terminal

JK_Fiber_Art — Fri, 21 Jun 2024 18:49:58 GMT

Sounds like this feature may be helpful.

Re: Square Terminal

Rogelio — Sat, 22 Jun 2024 05:06:50 GMT

I read that page already. I need a tutorial of how the open check feature actually works because none of us can figure it out.

Re: Square Terminal

frances_a — Mon, 24 Jun 2024 22:16:58 GMT

Hello @Rogelio 👋

Is there a particular part of the process you are having issues with?

The article linked above includes step-by-step instructions on how to create Open Tickets, edit, split or transfer them. We also have a section for closing and printing Order Tickets.

Let me know what seems to be the issue and I'll be happy to look further into it!

Thank you ✨