Specific POS Menu / Tracking Question

Gondolas — Sat, 20 Sep 2025 13:46:11 GMT

We need help updating our POS layout to properly track and print items included in our combo meals. Here's what we're trying to achieve:

When selecting Smash Burgers > Double Smash Burger, we offer a Fry + Drink Combo for an additional $4, where the customer can choose a drink.

We need the selected drink to be tracked with all drink sales, not just as part of the burger combo.

We also have an option to upgrade the drink to a milkshake for an additional $4.

In this case, we need to be able to select the milkshake flavor and add Mix-Ins, and have the milkshake tracked with all milkshake sales.

Last year, we weren’t able to track drinks and milkshakes sold in combos—they were only recorded under the Smash Burger item.
Additionally, we need these drinks and milkshakes to print to the ice cream printer, not just the kitchen printer as they did last year.

Can you advise on how to best set this up?

Re: Specific POS Menu / Tracking Question

ryanwanner — Thu, 08 May 2025 20:29:39 GMT

Hello @Gondolas !

As things are right now, your best bet would be to ring up all the items individually then have a Combos discount available. Obviously that won't work well with online orders though.

What I do recommend is heading over to the beta section of this website and register your business if you haven't already. I'm pretty sure there's a beta or two that will help fully solve this issue for you.

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Specific POS Menu / Tracking Question

Re: Specific POS Menu / Tracking Question