thread Re: Reports Printing Tiny, receipts printing smaller but not tiny in Orders, Menu Items, Catalog & Fulfilment

Reports Printing Tiny, receipts printing smaller but not tiny

Long-View-Lodge — Sat, 20 Sep 2025 13:41:54 GMT

We changed nothing and now server reports and end of day print tiny like unreadable tiny. Also the actual receipts seem to be smaller as well. Take a look at the photo?

Re: Reports Printing Tiny, receipts printing smaller but not tiny

MayaP — Mon, 28 Jul 2025 19:40:56 GMT

Hi @Long-View-Lodge — thanks for flagging this and for your patience.

Our team is actively working on a fix, though we don’t have an ETA just yet.

I really appreciate you hanging in there in the meantime!

Re: Reports Printing Tiny, receipts printing smaller but not tiny

lockspotcafe — Mon, 11 Aug 2025 20:24:10 GMT

This is happening to all of our reports as well. Receipts are all printing out at different sizes for awhile and now all end of shift and close of day reports are printing miniature. I can't read them and they aren't printing clearly.

This happened after we updated all the POS to the last update. It happened a few years ago and there was a way to change it in settings, but it is no longer there.

HELP!

Re: Reports Printing Tiny, receipts printing smaller but not tiny

MayaP — Mon, 11 Aug 2025 21:48:24 GMT

Oh no, I am sorry you are impacted by this as well! 😥 @lockspotcafe

Can you confirm the app version your device is currently on? Are you seeing any updates available?

Re: Reports Printing Tiny, receipts printing smaller but not tiny

MayaP — Mon, 11 Aug 2025 21:50:42 GMT

Thanks for waiting! The update was released last night. Please update your app to version 6.75. If you’re still having any issues after that, just let me know.

@Long-View-Lodge

Re: Reports Printing Tiny, receipts printing smaller but not tiny

Taw1 — Tue, 12 Aug 2025 18:21:18 GMT

Our is still doing this. ive been on phone forever and no help square is totally clueless. we are up to date on square app and IOS

Re: Reports Printing Tiny, receipts printing smaller but not tiny

Karman — Tue, 19 Aug 2025 23:55:57 GMT

I am so glad I found this thread.... It helps to know I am not alone. I am having the exact same trouble with close of day and shift reports. It started about 3 weeks ago with one ipad and printer... then last week it is affecting all of them. I am confident it is some update that has caused this. After spending too much time with Square on the phone, Apple on the phone and the printer manufacturer, I was no closer to an answer. I am surprised the Square help desk did not know this was an ongoing problem.

I too have checked to be sure the app is updated to the most current update and I still have the problem.

Re: Reports Printing Tiny, receipts printing smaller but not tiny

Long-View-Lodge — Wed, 20 Aug 2025 00:39:41 GMT

The newest update fixed it for us, not the one a week ago but the one yesterday or today