https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Is-there-currently-an-outage-affecting-Square-card-readers-in/m-p/806700#M11879 <P>We have noticed that several of our stores in Texas are experiencing issues pairing Square card readers with our devices. When attempting to pair, the devices display a "Devices cannot be accessed" message and a timeout error.</P> Sat, 20 Sep 2025 13:40:18 GMT Alages 2025-09-20T13:40:18Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Is-there-currently-an-outage-affecting-Square-card-readers-in/m-p/806700#M11879 <P>We have noticed that several of our stores in Texas are experiencing issues pairing Square card readers with our devices. When attempting to pair, the devices display a "Devices cannot be accessed" message and a timeout error.</P> Sat, 20 Sep 2025 13:40:18 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Is-there-currently-an-outage-affecting-Square-card-readers-in/m-p/806700#M11879 Alages 2025-09-20T13:40:18Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Is-there-currently-an-outage-affecting-Square-card-readers-in/m-p/806918#M11880 <P>Hello&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/735860">@Alages</a>&nbsp;and thank you for your post&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span> Square Community Moderator, Violet, here!<BR /><BR />There aren't any reported issues like this, that I'm aware of. It sounds like you're trying to pair some Contactless + Chip Readers to your devices, is that correct?<BR /><BR />If so,&nbsp;<SPAN>I suggest starting out with the troubleshooting steps for the Contactless + Chip Reader listed <A href="https://squ.re/479LhvG" target="_self">here</A>. If this doesn't improve things,&nbsp;</SPAN><STRONG style="color: #1a1a1a; background-color: #ffffff;">please reach out to Support&nbsp;</STRONG><SPAN>directly by logging into your Square account and heading&nbsp;</SPAN><A style="color: #006aff; background-color: transparent;" href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A><SPAN>&nbsp;for further assistance.</SPAN></P> <P style="font-family: 'Square Sans Text', 'Square Sans Display', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-weight: 400; color: #636466; margin: 0px !important; padding: 0px !important;"><SPAN>&nbsp;</SPAN></P> <P style="font-family: 'Square Sans Text', 'Square Sans Display', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-weight: 400; color: #636466; margin: 0px !important; padding: 0px !important;"><SPAN>I hope this helps! Let me know how this goes for you.</SPAN></P> <P style="font-family: 'Square Sans Text', 'Square Sans Display', Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-weight: 400; color: #636466; margin: 0px !important; padding: 0px !important;">&nbsp;</P> Mon, 25 Aug 2025 21:40:01 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Is-there-currently-an-outage-affecting-Square-card-readers-in/m-p/806918#M11880 _Violet 2025-08-25T21:40:01Z