https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Removing-Available-to-Sell/m-p/806795#M11877 <P>We are unable to correct the "available to sell" numbers that are incorrect.&nbsp; &nbsp;We have no open checks; however, Square thinks we do and deducts whatever products are on the phantom throwing our inventory off.&nbsp; Even if I go in and do an "inventory recount" Square adjusts the "available to sell" based on the new inventory count and does not correct the available to sell.&nbsp; We called online support and they passes us around and nobody could see the phantom checks or tell me how to correct.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EBS57_0-1756057693330.png" style="width: 650px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/52435iE8F3369A3A4679E3/image-dimensions/650x39?v=v2" width="650" height="39" role="button" title="EBS57_0-1756057693330.png" alt="EBS57_0-1756057693330.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 20 Sep 2025 13:40:13 GMT EBS57 2025-09-20T13:40:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Removing-Available-to-Sell/m-p/806795#M11877 <P>We are unable to correct the "available to sell" numbers that are incorrect.&nbsp; &nbsp;We have no open checks; however, Square thinks we do and deducts whatever products are on the phantom throwing our inventory off.&nbsp; Even if I go in and do an "inventory recount" Square adjusts the "available to sell" based on the new inventory count and does not correct the available to sell.&nbsp; We called online support and they passes us around and nobody could see the phantom checks or tell me how to correct.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EBS57_0-1756057693330.png" style="width: 650px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/52435iE8F3369A3A4679E3/image-dimensions/650x39?v=v2" width="650" height="39" role="button" title="EBS57_0-1756057693330.png" alt="EBS57_0-1756057693330.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 20 Sep 2025 13:40:13 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Removing-Available-to-Sell/m-p/806795#M11877 EBS57 2025-09-20T13:40:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Removing-Available-to-Sell/m-p/807112#M11878 <P data-pm-slice="1 1 []">Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/689592">@EBS57</a>&nbsp;– I’m really sorry you’ve been dealing with this without a resolution. I’d like to gather a few more details from you so I can better assist:&nbsp;</P> <P data-pm-slice="1 1 []">&nbsp;</P> <P>1. When did this start happening?&nbsp;</P> <P>2. Is this happening with all items or specific ones?&nbsp;</P> <P>3.&nbsp;Can you share a bit more about why you think open checks might be causing the inventory issues?</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 25 Sep 2025 20:57:47 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Removing-Available-to-Sell/m-p/807112#M11878 MayaP 2025-09-25T20:57:47Z