thread Re: Disable online orders when inventory is out in Orders, Menu Items, Catalog & Fulfilment

Will Square track and update inventory for a business with both brick and mortar and online stores?

johnparrambide — Sat, 20 Sep 2025 13:16:23 GMT

The title of this thread has been edited from the original: Inventory shared by brick

If a brick and mortar retail store has an online store sharing the same inventory, does Square track and update simultaneously since they share the same inventory? It's easier if I don't have to update 2 places when a sale is made.

Re: Will Square track and update inventory for a business with both brick and mortar and online stor

VanKalkerFarms — Mon, 11 Mar 2019 12:10:09 GMT

as long as it is the same item being sold in both stores then yes the inventory does work and remove one each time there is a sale. I believe the only issue is if you have an online return you need to manually add the item back to inventory.

https://squareup.com/help/us/en/article/5614-online-store-settings-faqs

https://squareup.com/online-store

Both online store and Brick & Mortar

myla1965 — Tue, 18 Feb 2020 01:01:37 GMT

We have a brick and mortar store and we sell online as well. Is there a way to make them pull from the same inventory ?

Re: Both online store and Brick & Mortar

JustinC — Tue, 18 Feb 2020 23:24:30 GMT

Hey @myla1965 - Looks like another seller asked a similar question, check out the best answer on this thread!

Disable online orders when inventory is out

LSDKCMO — Tue, 07 Apr 2020 18:53:38 GMT

Is it possible to disable online orders when inventory is out?

We're using Square Orders with regular Square.

Re: Disable online orders when inventory is out

JustinC — Thu, 09 Apr 2020 14:46:54 GMT

There isn't away to disable online orders, only an option to unpublish your site which seems a bit extreme. However Square POS and the Online Store both share inventory, so if you run out in-store, items on your site will show an OUT OF STOCK message and cannot be ordered.

@LSDKCMO -