Automating Followup Email AFTER Purchases

Flopbot — Sat, 20 Sep 2025 13:00:24 GMT

Greetings,

Is there a way to create a scheduled, automated, followup email that gets sent around a week or so AFTER someone makes an online purchase? This email would include a link to a Survey.

Important Notes:

We used Square to set up a Weebly online shop.
We use MailChimp for our generic marketing emails. Currently, MailChimp and Square are not synced though I know it can be done.
I know about these canned emails on the back end of Weebly, but don't see one specific to our purposes.

Re: Automating Followup Email AFTER Purchases

AdamB — Sun, 26 Apr 2020 18:25:17 GMT

Thanks for posting, @Flopbot, and welcome to Seller Community! On your Square Online Store Dashboard, go to Marketing > Automated, then click on "create automation" (note that this requires upgrading to a marketing plan). One of the options for an automation is to send an email to people who made purchases recently.

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Automating Followup Email AFTER Purchases

Re: Automating Followup Email AFTER Purchases