thread Re: Ability To Change Due Date In Square Mobile Disappeared in Orders, Menu Items, Catalog & Fulfilment

Ability To Change Due Date In Square Mobile Disappeared

RuckusDonuts — Sat, 20 Sep 2025 09:47:38 GMT

Recently I've noticed that I am no longer able to change the due date/time of an order on the Square POS App on my phone until it's less than 24 hours. Previously the due date/time was an active link that could be accessed at any time prior to the due date/date time.

This is majorly inconvenient in that, unless the due date/time is less than 24 hours, I am forced to access either my Square Register or Dashboard. So instead of a few clicks at my convenience where & whenever I am I now have to make a concerted effort to do something that before was almost instantaneous.

Why was this changed?

Re: Ability To Change Due Date In Square Mobile Disappeared

MayaP — Thu, 20 Feb 2025 22:25:14 GMT

Hey @RuckusDonuts – Thanks for flagging this. I understand how this change could be inconvenient, and I want to ensure it's investigated further. Just to clarify, you posted this in the Retail board, but you mention the Square Point of Sale app in your post. Could you confirm which one you're using?

Re: Ability To Change Due Date In Square Mobile Disappeared

RuckusDonuts — Fri, 21 Feb 2025 04:13:41 GMT

Thanks for following up. The primary issue is in the mobile app, which is easily about 90% of my Square usage running the business.

Re: Ability To Change Due Date In Square Mobile Disappeared

RuckusDonuts — Fri, 21 Feb 2025 04:18:39 GMT

Here’s what an order for tomorrow (2/21) looks like in the app. Notice the due date/time is not a hyperlink.

Re: Ability To Change Due Date In Square Mobile Disappeared

Summer2024 — Fri, 21 Feb 2025 15:12:02 GMT

Thanks for providing that screenshot @RuckusDonuts . When you click on those three dots in the righthand corner, what are the options it gives?

Re: Ability To Change Due Date In Square Mobile Disappeared

MayaP — Mon, 10 Mar 2025 18:34:08 GMT

Hey @RuckusDonuts – Just checking in, would you still like us to investigate this? Let us know how you'd like to proceed.

Re: Ability To Change Due Date In Square Mobile Disappeared

RuckusDonuts — Wed, 12 Mar 2025 20:37:50 GMT

Hi @MayaP ! It appears that it's been resolved in that I can, like before, edit due dates at any time thru the phone app.

Re: Ability To Change Due Date In Square Mobile Disappeared

MayaP — Wed, 12 Mar 2025 20:52:17 GMT

Yay! I am glad to hear that. 😊

@RuckusDonuts