https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Trouble-getting-refunds-on-gift-card/m-p/182035#M10309 <P>Over the last few months we have had trouble getting refunds to go on to gift cards rather than back on the card it was purchased with.&nbsp; We have the retail system &amp; worked just fine until recently.&nbsp; When you swipe the gift card &amp; select to put the money there, it shows to do so.&nbsp; After the transaction has been completed, you can check the card balance &amp; it will show $0 and the refund transaction will show being refunded back to the customers credit card.&nbsp; Extremely frustrated since we typically don't offer refunds, only store credit.&nbsp; Please help</P> Sat, 20 Sep 2025 12:54:50 GMT thehenhousetx 2025-09-20T12:54:50Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Trouble-getting-refunds-on-gift-card/m-p/182035#M10309 <P>Over the last few months we have had trouble getting refunds to go on to gift cards rather than back on the card it was purchased with.&nbsp; We have the retail system &amp; worked just fine until recently.&nbsp; When you swipe the gift card &amp; select to put the money there, it shows to do so.&nbsp; After the transaction has been completed, you can check the card balance &amp; it will show $0 and the refund transaction will show being refunded back to the customers credit card.&nbsp; Extremely frustrated since we typically don't offer refunds, only store credit.&nbsp; Please help</P> Sat, 20 Sep 2025 12:54:50 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Trouble-getting-refunds-on-gift-card/m-p/182035#M10309 thehenhousetx 2025-09-20T12:54:50Z