https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Gift-card-balance-not-recognized/m-p/182739#M10305 <P>When my employee entered a customer's gift card code, it did not come up as the $20 voucher as it should have and somehow was able to be used for an entire purchase ($40 roughly). This cannot be possible/allowable!</P> <P>&nbsp;</P> <P>Please fix ASAP.</P> Sat, 20 Sep 2025 12:54:38 GMT randalstroup 2025-09-20T12:54:38Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Gift-card-balance-not-recognized/m-p/182739#M10305 <P>When my employee entered a customer's gift card code, it did not come up as the $20 voucher as it should have and somehow was able to be used for an entire purchase ($40 roughly). This cannot be possible/allowable!</P> <P>&nbsp;</P> <P>Please fix ASAP.</P> Sat, 20 Sep 2025 12:54:38 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Gift-card-balance-not-recognized/m-p/182739#M10305 randalstroup 2025-09-20T12:54:38Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Gift-card-balance-not-recognized/m-p/183399#M10306 <P>Hmm something seems off. Our CS Team will need to take a look at the transaction in question. <A href="https://squ.re/2LW3Gz3" target="_blank">Give them a call here</A>.&nbsp;</P> Thu, 25 Jun 2020 13:01:55 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Gift-card-balance-not-recognized/m-p/183399#M10306 JustinC 2020-06-25T13:01:55Z