thread Re: app isn’t translating the listed hex code for appt blocks in Feedback Discussions

app isn’t translating the listed hex code for appt blocks

mikkiv — Tue, 29 Sep 2026 19:50:13 GMT

i’ve always used #19ada9 (teal) that came with white writing.

now it’s green with black writing as well as most colors other than blue and one of the purples have black writing…

so either the hex codes have changed in the code or the app is mistranslating.

i don’t think this is device related as it’s the case on two diff devices running different operating versions

i just want my teal and white back…its the least glaring 😂

Re: app isn’t translating the listed hex code for appt blocks

laurajol — Wed, 30 Sep 2026 01:56:01 GMT

I am having trouble with this also. It is hard to read on my app with the color change.

Re: app isn’t translating the listed hex code for appt blocks

mikkiv — Thu, 01 Oct 2026 19:47:09 GMT

i’ve spent a fair amount of time with phone support and chat…phone support was able to see the color issues from the dashboard.

today i’ve spent WAY too much time with chat support providing screenshots and documentation only to have his engineering tier tell him that it’s a feature request…

fixing an already in place since the day i started using square appointments feature that is broken is a feature request?

i feel bad for the support agent not getting any support from his engineering tier

i’ve been assured by a manager that he will get to the bottom of it

heaven’s to betsy you identify an issue and try and make it known 😂

Re: app isn’t translating the listed hex code for appt blocks

mikkiv — Thu, 01 Oct 2026 20:06:55 GMT

p.s. the least glaring i’ve found is the pea green with the code #96bf16

it renders to a kelly green with white writing

Re: app isn’t translating the listed hex code for appt blocks

SiBellebeauty — Fri, 02 Oct 2026 12:51:18 GMT

I believe the colours have changed - much brighter than before, many of our devices are showing the same so likely to be an update.