thread Re: ⭐ Join the Square Restaurants Research Group! ⭐ in Feedback Discussions

⭐ Join the Square Restaurants Research Group! ⭐ (US Only)

ashanth — Thu, 18 Sep 2025 04:32:07 GMT

Hi there,

My name is Ashanti. I work on the Design and Research team for restaurants. We're currently putting together a group of restaurant owners, servers, BOH, and other restaurant staff to help us do research and product testing. We're giving $500 in free processing credit to any owner who signs up to be a part of the restaurants research panel, and a $5 visa gift card to any staff member that signs up.

At this time this opportunity is available to sellers and staff in the US.

By signing up and filling out the initial survey, you express your interest in participating in future research projects. This may include surveys, interviews, and providing feedback on Square to earn more incentives. Joining is not a commitment, and research is always optional. Sound good? 🎉

Click here to sign-up!

Re: ⭐ Join the Square Restaurants Research Group! ⭐

Shoplocal1234 — Wed, 05 Jul 2023 12:28:44 GMT

Will this involve any testing that may affect our daily operations? Would the products being tested be at our expense?

Re: ⭐ Join the Square Restaurants Research Group! ⭐

jsestby — Sat, 08 Jul 2023 20:41:14 GMT

Would need to know this before signing up as well.

Re: ⭐ Join the Square Restaurants Research Group! ⭐

ashanth — Mon, 10 Jul 2023 13:31:30 GMT

Hi! I apologize for the late response! I manage a number of projects and forgot to turn on my notifications for this post, but I'm happy to answer any questions you may have!

Ashanti

Re: ⭐ Join the Square Restaurants Research Group! ⭐

ashanth — Mon, 10 Jul 2023 13:42:55 GMT

Hi @jsestby and @Shoplocal1234, Testing will not affect your daily operations. This type of research will mostly involve you, or your staff joining us for 30-45 minutes interviews, and being compensated with a Visa gift-card or free processing credit.

Ashanti

Re: ⭐ Join the Square Restaurants Research Group! ⭐

SumterStMarket — Wed, 12 Jul 2023 00:20:29 GMT

How often will these interviews take place? Are the "products" being tested software/apps or are they foodservice related items?

Re: ⭐ Join the Square Restaurants Research Group! ⭐

ashanth — Wed, 12 Jul 2023 13:54:58 GMT

We typically have interviews taking place every few weeks, but joining is not a commitment. Research opportunities are always optional, and you can leave the panel at any time.

Testing usually involves previewing software/apps, but it will look like you giving feedback on product walk-throughs during the interviews. This sign-up is not for beta tests, where you may agree to test the product over the course of weeks or months in your restaurant. Interviews are around 30-45 minutes in length, and you'll be compensated for your time.

Ashanti

Re: ⭐ Join the Square Restaurants Research Group! ⭐

sophiacoffee — Wed, 12 Jul 2023 18:49:45 GMT

We are a coffee roastery (selling in person and online), and coffee shop. We do not prepare any food--only coffee, tea, and smoothies, and all of our operations are "front of house" so to speak (no kitchen behind a door/counter), although we'd love to expand in the future. We currently fall somewhere in between retail and restaurant. Would our business be helpful for your research? The restaurant function we would LOVE to be able to use is ingredient level inventory and pricing. Assigning recipes to different drinks and keeping track of coffees, teas, syrups, milks, etc.

Re: ⭐ Join the Square Restaurants Research Group! ⭐

Sam_400º — Fri, 14 Jul 2023 08:16:45 GMT

Signed up, but @ashanth really annoying to find out by filling in the forms that it appears you have to be in the US due to the location options you can select for the profile.

A bit of a heads up before I bothered would have been good.....

Re: ⭐ Join the Square Restaurants Research Group! ⭐

Helen — Tue, 18 Jul 2023 10:45:46 GMT

Sorry @Sam_400º, I added 'US Only' to the title to make it clearer. We appreciate your interest, hopefully there will be a similar opportunity for sellers outside of the US soon.

Re: ⭐ Join the Square Restaurants Research Group! ⭐

ashanth — Tue, 18 Jul 2023 19:50:10 GMT

Hi Sophia, absolutely! We'd love to have you! Your perspective will help us take into account more businesses like yours.