thread Re: Item Website Visibility Update Bugged in Feedback Discussions

Item Website Visibility Update Bugged

Lootz — Wed, 15 Jul 2026 18:07:45 GMT

The update to website visibility is not working as intended based on the patch notes. When entering an item to item inventory and selecting the option for Locations and Channels, the patch notes state that if website channels are selected then the visibility should automatically update to visible on websites.

The current workaround for me is to enter the item and save & exit the Create Item menu. Manually select the item and use the action menu by selecting Update Site Visibility.

And then select Update from the dialogue pop-up box.

This is a significant time sink and allows for less transparency and control than the prior version. Please get this fixed and stop using AI to update your customer facing processes and perform more testing before roll outs. .

Re: Item Website Visibility Update Bugged

DinaLRosenberg — Wed, 15 Jul 2026 19:24:34 GMT

Ugh

We are still having issues with our inventory disappearing and re-appearing.

Finding very old product we know we erase and then newer items seem to be "gone"

Re: Item Website Visibility Update Bugged

ehflower — Thu, 16 Jul 2026 17:11:06 GMT

Any news or feedback on this yet. Hopefully, they can find the issue quickly

Re: Item Website Visibility Update Bugged

tranguyen — Mon, 27 Jul 2026 06:01:13 GMT

Thank you for flagging this to us @DinaLRosenberg !

Before I share this with our team because it does sound like a bug, I want to make sure I understand the issue correctly @Lootz. From what you describe, when you enter an item and select Website as a sales channel, but the item is not automatically visible on all website, is that correct? And that you have to manually update it for this to work (by following the steps you outlined above)?

I want to make sure I have all the information so the team can investigate this quickly.