thread Re: We are having issues with closing a drawer, but the next day it will say it has been open for a in Feedback Discussions

We are having issues with closing a drawer, but the next day it will say it has been open for a week

CHArabi — Thu, 05 Mar 2026 17:41:21 GMT

Two issues: 1. At the end of the night we close a drawer. Some days it's fine, random days it will say that the drawer was never closed and it might show transactions for a week, which changes the cash amounts so my staff has no idea how much money should actually be in the drawer.

2. Sometimes while opening the report to close a drawer, it will suddenly say, 'drawer closed remotely' and closes the drawer without any information being entered.

Is anyone else having these issues?

Re: We are having issues with closing a drawer, but the next day it will say it has been open for a

perkits — Fri, 06 Mar 2026 03:33:49 GMT

Had something like this happen a couple weeks ago. Thought it was an employee but after investigating it couldn't have been.

Re: We are having issues with closing a drawer, but the next day it will say it has been open for a

FrouFrouFrocks — Tue, 07 Apr 2026 14:02:20 GMT

Yes, us too!! It’s a huge pain for us. Has anyone found out why???