https://community.squareup.com/t5/Feedback-Discussions/How-is-it-that-Square-hasn-t-addressed-the-refunding-a-cc-tip/m-p/836664#M2415 <P>Last year we had someone enter an extra 0 in their tip and a manager just refunded it from the order, messing up everything that week.<BR /><BR />I thought I learned the lesson and yesterday a customer tipped 200 by accident when it was supposed to be 20. I refunded the actual tip correctly this time, but yet in our daily and weekly reports it does not delete said tip, and includes that error into the weekly tips.<BR /><BR />This is a HUGE problem as it could literally bankrupt a company without even realizing how it was happening.<BR /><BR />For the love of god Square, fix this issue and update the refund tips layout.<BR /><BR />Anyone have suggestions?<BR /><BR /><BR />@</P> Thu, 26 Feb 2026 14:37:12 GMT The7onWalnut 2026-02-26T14:37:12Z https://community.squareup.com/t5/Feedback-Discussions/How-is-it-that-Square-hasn-t-addressed-the-refunding-a-cc-tip/m-p/836664#M2415 <P>Last year we had someone enter an extra 0 in their tip and a manager just refunded it from the order, messing up everything that week.<BR /><BR />I thought I learned the lesson and yesterday a customer tipped 200 by accident when it was supposed to be 20. I refunded the actual tip correctly this time, but yet in our daily and weekly reports it does not delete said tip, and includes that error into the weekly tips.<BR /><BR />This is a HUGE problem as it could literally bankrupt a company without even realizing how it was happening.<BR /><BR />For the love of god Square, fix this issue and update the refund tips layout.<BR /><BR />Anyone have suggestions?<BR /><BR /><BR />@</P> Thu, 26 Feb 2026 14:37:12 GMT https://community.squareup.com/t5/Feedback-Discussions/How-is-it-that-Square-hasn-t-addressed-the-refunding-a-cc-tip/m-p/836664#M2415 The7onWalnut 2026-02-26T14:37:12Z