Frustrating Pop-Ups during Stock Count

JoeTend — Tue, 06 Jan 2026 20:36:03 GMT

(Putting this here with the hopes there's a way to make this go away, but otherwise, it's definitely something that needs to be fixed)

When using the Stock Count function to physically count merchandise (in Square POS App), every single time someone tries to get back into the count, a tutorial is displayed that we're forced to close in order to continue (pics attached). Then after closing, a reminder of where to find that same tutorial pops up and we're forced to close that before we can begin counting. Square's own tutorial says to save progress often (agreed!), but each time you save progress and try to get back into the count, you have to click through the two tutorial windows. At the end of an Inventory day, that's hundreds of wasted taps to get through a window we've seen over and over. It seems that after clicking "Got It" or "X-ing" out of the pop-pups, they should stop popping up -- at least for the duration of the Stock Count.

Re: Frustrating Pop-Ups during Stock Count

Stacelyn24 — Wed, 07 Jan 2026 19:59:04 GMT

I don’t know of a way to disable those tutorials right now, unfortunately. I’d definitely submit this as product feedback — this feels like a clear UX fix that would save a ton of time for anyone doing physical counts.

https://community.squareup.com/t5/Feature-Requests/idb-p/product-ideas?utm_source=chatgpt.com

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Frustrating Pop-Ups during Stock Count

Re: Frustrating Pop-Ups during Stock Count