thread Handheld keyboard in Feedback Discussions

Handheld keyboard

rtfulk — Fri, 05 Dec 2025 02:43:47 GMT

We love everything about the handheld, but the keyboard. When we try to answer questions on messages, the keys are so small a lot times it turns out jibberish. The handheld is the same size as an iPhone , I wish the keyboard was the same size.

Re: Handheld keyboard

_Violet — Fri, 05 Dec 2025 22:48:22 GMT

Hey Randy, thanks for your feedback. I'm glad to hear you've been having a great experience using the Square Handheld, despite the keyboard.

I've moved your post over to the Feedback board, since this isn't something we're necessarily able to troubleshoot or edit in settings. Additionally, I've escalated your feedback to the Square Handheld Team. If they share any additional details with me, I'll be sure to pass them along to you here! 🙂

Re: Handheld keyboard

rtfulk — Sat, 06 Dec 2025 01:11:38 GMT

Thank you, we love the handheld, it has sped up our checkout process.