thread Re: Upcoming beta - Expanded features for automatic order numbering in Feedback Discussions

Upcoming beta - Expanded features for automatic order numbering

Hadley — Wed, 29 Oct 2025 15:12:48 GMT

Calling all F&B businesses! In the next couple of weeks, we're kicking off a beta to expand the functionality of automatic ticket/order numbering on POS. Specifically, this beta will offer support for:

Automatic ticket/order numbering on open orders
Customization of maximums above 99 for automatic numbering

These features might be helpful for:

Businesses that use automatic ticket numbering for quick sales today and want a higher max
Businesses who offer drive-thru and want their open orders named automatically (no need to type anything in)

The beta will be available for all modes and in all countries where POS is available.

If you'd like to be part of the beta, please reply in the thread below and let us know your use case for the new updates! We'll reach out directly once this is available for testing.

Check out a preview below:

Re: Upcoming beta - Expanded features for automatic order numbering

vinesandrushes — Wed, 29 Oct 2025 16:01:45 GMT

I don't necessarily need a higher number but I would like numbering to only apply to orders in specific categories. That being said, sign me up for the beta.

Re: Upcoming beta - Expanded features for automatic order numbering

Hadley — Wed, 29 Oct 2025 16:26:51 GMT

Will do - can you tell me more about the use case for only applying to orders in specific categories?

Re: Upcoming beta - Expanded features for automatic order numbering

TripleC — Wed, 05 Nov 2025 11:08:25 GMT

Yes, I need this!

Re: Upcoming beta - Expanded features for automatic order numbering

vinesandrushes — Mon, 01 Dec 2025 15:18:15 GMT

We only print tickets for food items that we then deliver to tables. It would help a lot for tracking orders if they were sequential and covered all numbers - instead of, for example, 1, 5, 6, 8, 13, 14, 21, etc. I can't even search by order number (or at least I couldn't maybe that's changed now) so why would numbering all orders matter. With that being said, order number search in transactions is very very needed. Also, if I'm trying to track down a specific transaction, I'm more likely to do that by item, time, receipt number, customer name.

Re: Upcoming beta - Expanded features for automatic order numbering

TripleC — Mon, 22 Dec 2025 13:58:57 GMT

What happens to closed tickets? If the next number could stay in order that would be great!

We're using predefined tickets now and when you close a ticket it goes back in line, so if you need to close some before others, they get out of order and you end up with more than one customer with the same number if you're not paying attention.

Re: Upcoming beta - Expanded features for automatic order numbering

TripleC — Sat, 24 Jan 2026 17:30:09 GMT

Any updates on this?