thread Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing! in Feedback Discussions

Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

kellyj — Mon, 27 Oct 2025 06:26:21 GMT

Self-serve ordering offers a contactless dine-in experience that’s quick and easy to use. Instead of browsing a paper menu and placing orders with a staff member, customers use their mobile phones to scan a QR code at their table. As restrictions broaden in most areas for in-person ordering and dining, we’ve enabled self-serve ordering so that everything is processed online, so there’s no need to handle credit cards or checks.

With the launch of self-serve ordering, we were not able to support open tickets for ordering, until now. We’d love for your to test our new self-serve option. We’re looking for sellers actively using Self-Serve dining, or willing to set this up, to work in tandem with open tickets.

To get started, reply with “I’m in” to this thread!

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

Gary55 — Sat, 21 Nov 2020 10:33:09 GMT

Hi @kellyj I'm to test this in with this once lockdown is finished. The only caveat is if TAX RULES will be able to be applied to self serve ordering. Without this I am afraid I wouldn't be able to use it

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

Sam_400º — Wed, 25 Nov 2020 09:22:43 GMT

If this is for UK too then please count me in @kellyj as I'll be back at the usual places from Dec 👍🏻

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

kellyj — Wed, 25 Nov 2020 22:42:24 GMT

Yep! We're working out a few kinks for international launch right now, but I'll get you in as soon as we're ready. Hoping next week. 😃

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

DeepBrewingCo — Tue, 01 Dec 2020 01:20:05 GMT

I'm in when it's ready.

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

JeramyTP — Tue, 01 Dec 2020 07:27:28 GMT

I am in if you are still looking

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

kellyj — Tue, 01 Dec 2020 16:04:33 GMT

Thanks all! We're working to you get you all set up and ready to use this feature today.

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

VeganShack — Tue, 08 Dec 2020 13:14:09 GMT

Im in!

Re: Self-serve Ordering with QR Codes and Open Tickets, Now Testing!

JeramyTP — Tue, 08 Dec 2020 21:42:12 GMT

Count me in Kelly cant wait to get started. Also quick ? on QR codes. I set that up and when you scan it and go to the online site it brings you into shop all instead of the main feature items at my location. Did I set something up incorrectly?