thread Re: Dashboard iOS App: Ask us anything about the updates to sales reporting! in Event Discussions

Dashboard iOS App: Ask us anything about the updates to sales reporting!

Tom — Wed, 14 Jan 2026 16:27:17 GMT

Hello Seller Community!

On January 31, 2023 we took a deep dive into questions and addressed your feedback about reporting on the Square Dashboard App. The Dashboard product manager, @JenLaxmi, and product designer, @cameron_s hosted this event.

We know that real-time, on-the-go access to your business’ performance is crucial for your business. The insights sellers shared in this Q&A will help us make improvements to the Square Dashboard iOS App in 2023!

Have a look below to see what fellow sellers had to say and learn more from the product team.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

beachbird92 — Fri, 20 Jan 2023 21:20:28 GMT

It would be very helpful to me if the top categories in the sales report could be alphabetized and if I had more control over the dashboard library. I never use the 5 tabs at the top and I would like to get them out of the way.

Thank you,

beachbird92

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

eccfc — Mon, 23 Jan 2023 23:57:11 GMT

I wish there was an option to print or capture the reports, simple printable data of sales and payments for the year/month for example, w/o the graphs, or maybe the graphs as an option? That would be appreciated. I couldn't print any report for the year as a document to show sales and fees. Thank you for consideration.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

Jenn2 — Thu, 26 Jan 2023 17:30:22 GMT

Add live sales and open tickets so we can see what is happening. I toggle back and forth between the Dashboard and POS app when I am checking sales remotely from my phone. Also under timecards, being able to see when employees clocked in and out would be helpful. It just shows how many hours they have worked.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

Jeff1982 — Thu, 26 Jan 2023 17:31:09 GMT

I'd love to be able to see Net Sales when I click on Items or Categories!

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

delanonursery — Thu, 26 Jan 2023 17:31:52 GMT

it'd be great if you could do a year over year comparison of a specific time period.

i.e. if I wanted to look at 1/2-1/26 of this year and compare it to last year in the app, I can only compare It to the prior period before, not the year before in the sales comparison section.

also, to be able to see the time card clock in and out times, not just the daily total

lastly, it'd be great to be able to see how much in service charges you collected in the dashboard app. the only way to see that is through the desktop version. i.e. we process a service charge- "cc processing fee 2.5%" to our customers.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

BevBafus — Thu, 26 Jan 2023 17:32:34 GMT

We use Square Capital. It would be very helpful if the bank deposit and the amount going to Square Capital was included in the Details section. I have to look at the actual computer dashboard and my bank app to find this information.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

Zillies — Thu, 26 Jan 2023 17:42:23 GMT

I have been unable to open the dashboard app for over a month. I’ve tried deleting and reinstalling, and other suggestions from Square support. I use an iPhone 14pro, and it is up to date. Also have tried on a new iPad. Error I receive is GPBCodedInputStreamErrorDomain error-100.

I’ve submitted feedback on the App Store, and called several times. I was told the app had some bugs and was going away, so I stopped asking for help. If that’s not the case, I’d love some support to get it back.

Thanks

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

hypelasales — Thu, 26 Jan 2023 17:48:25 GMT

I wish Sqaure gave mobile notifications for every sale made just like Shopify we already have the email option on but a mobile notification would be a game changer

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

BlackVelvet — Thu, 26 Jan 2023 18:23:45 GMT

The functionality should be the same. Instead of having two platforms and downloading two apps, can they merge and be given the option to have a dashboard "view" or to be able to use the full site.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

hatchkitchen — Thu, 26 Jan 2023 18:24:36 GMT

In the Restaurant Industry - It would be great if the DASHBOARD could provide a quick glance of how the business was trending so we can make judgements for staffing, prepping, etc. Under sales, it would be helpful to see comparison for more than just the week prior. Many parts of the state have weather that affects their business. For example, if I could see over the past FOUR Sundays what our sales were rather than just the previous Sunday as the previous week we may have had weather issues for our sales. Days of the week and times of day are important to navigate sales.

It would also be helpful to see sales by tax category. Some days we are selling to multiple tax areas and would like to know what the sales are in each area.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

cpatracey — Thu, 26 Jan 2023 18:27:49 GMT

Will square EVER have the capability to create in INVOICE and the INVENTORY BE REDUCED IMMEDIATELY and not when the invoice is paid?? We have different shipping options and once we create the invoice and the inventory is not immediately reduced we sometimes OVERSALE. Please add this feature SOON!

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

JoyOne — Thu, 26 Jan 2023 18:54:29 GMT

Small QOL improvements can include:

- displaying which location you're viewing instead of it being hidden through the Pin menu.

- having an option to View All Locations with a single checkbox so I don't need to check everything back one by one

- right now the Dashboard App is mostly just a Reports and Messages app. A better more robust inventory portion of the app to help track sales would be amazing. If there was an app dedicated to item intake/scanning/checking that would be incredible.

-when I tap a category from the home Reports menu screen, I would like to be taken to that specific category, rather than seeing every category.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

BeaverTalesLLC — Thu, 26 Jan 2023 19:05:15 GMT

I am interested in learning more about the dashboard app. I look at my dashboard and never seem to get the information I am looking for and think I am in the wrong place. So there is an actual "App"? LOL... I will explore more but anything I can do to run my business more efficiently and from my mobile devices is desirable.

Right now I land on my dashboard in my mobile and can't seem to get to the landing page I want. It takes time to get to where I want to be and can't always find what I am looking for.

Hopefully being involved with this group will help me learn how to navigate things more smoothly.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

ryanwanner — Thu, 26 Jan 2023 19:20:12 GMT

First let me say THANK YOU for remembering that the Dashboard app is a thing. It's been a hot minute since it's seen any love for sure. 🙂

I'm in agreement with the comments before mine, so I'll take this opportunity to campaign for a better Dashboard experience on an iPad, especially in landscape mode. Having a full screen app that looks more like the web dashboard would be pretty slick, especially if us merchants could customize what data is shown.

And I'm going to stay on my soapbox about an Apple Watch addon too: having the daily sales on my wrist may not be a world-changer, but it'd be pretty slick.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

BJA — Thu, 26 Jan 2023 19:28:34 GMT

Hi, I own a high volume ice cream and sandwich shop and would like to see keystroke tracking to monitor the possibility of orders being taken then deleted or erased to the customer. A major pizza franchise in my hometown had their food cost going up but couldn't figure out how until they finally saw through key strokes an employee was deleting orders at the drive thru and was then pocketing the cash for thousands of dollars at a loss. That would be the ultimate addition for this system for me. keep up the great work! thanks brian

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

EdE1911 — Thu, 26 Jan 2023 20:36:57 GMT

I would like to be able to see the individual transactions in the app.

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

MacLeodAle — Thu, 26 Jan 2023 20:49:21 GMT

Would love to be able to set a custom time range as my default. My sales time goes from 2am to 2am the following day, and I have to set this every time I open the app.

Related, it would be nice to be able to set some templates for time ranges...so I could quickly go to Noon-5pm sales, or 5pm to Midnight sales, AND be able to compare that to previous week/month/year.

Would love to be able to choose a custom range [say...Monday through Thursday of the current week] and be able to compare to one week prior, one month prior, one year prior, for the same Mon-Thu period.

I ALWAYS want to see current up-to-the-minute sales...it seems this feature comes and goes [or maybe I'm doing something wrong?]

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

Antiquestore — Thu, 26 Jan 2023 20:52:34 GMT

Do you plan to develop a dashboard app for android? If so, when?

Re: Dashboard iOS App: Ask us anything about the updates to sales reporting!

Rootscafe639 — Fri, 27 Jan 2023 03:46:37 GMT

Hello. I would love a function that would allow you to write a note per day that could be seen when you compare your current sales with previous sales. It would be great if weather could be saved with the date as well. Sometimes a rainy day makes a difference in sales as well. Otherwise a big thanks for the app. Appreciate your hard work.