thread Square Online Coupons Migration to Square Marketing in Customer Engagement

Square Online Coupons Migration to Square Marketing

lulietbakery — Sun, 21 Sep 2025 07:43:55 GMT

This week I went to the Coupons page in Square Online and saw this message:

Upcoming changes to coupons

Migrate your coupons to Square Marketing by Mar 25

Coupon creation and management tools are moving from Square Online dashboard to Square Marketing. You'll need to recreate existing coupons using Square Marketing by March 25, 2024. All existing coupons will be disabled on this date. This change lets you manage and edit coupons in one central location—whether for your online website or email campaigns.

But when I go to Coupons under Square Marketing, the options are not the same. For example, you cannot add any restrictions to the coupon like I could under Square Online Coupons:

* I cannot restrict the coupon by purchase size (i.e $5 off any purchase over $25)
* I cannot restrict the coupon to one per customer
* I cannot limit the total number of coupons available

Are there plans to match the capabilities in the old coupon product to the one in Square Marketing?

Some of this flaws make the product unusable. For example, if I can't restrict coupon by purchase size, people could buy $5 items and get them for free all day long.

I would appreciate any help you can provide.

Re: Square Online Coupons Migration to Square Marketing

Summer2024 — Wed, 07 Feb 2024 14:17:14 GMT

Hi there, @lulietbakery 😀👋

Here are the coupon capabilities within Square Marketing :

Entire sale coupons
Item-based coupons
Category-based coupons (for new Square Online sellers only at this time)
Fixed amount discounts
Percentage off discounts
Free shipping coupons (available by March 25)
Free local delivery coupons (available by March 25)
Ability to reuse coupon codes
Set coupon start date
Generate link for coupon sharing
Set coupon end date to Never
Ability for Square Online to read active Marketing coupons to display on the personalized order screen or pop-ups

Square Marketing coupons do not currently support the following features (but will come at a later time):

Editing coupons after creation
Minimum order coupons
Advanced coupons reporting
Limit total number of coupons
Limit number of coupon usage per customer
Free shipping coupons that only apply to certain shipping methods

Hope this helps!

Re: Square Online Coupons Migration to Square Marketing

lulietbakery — Wed, 07 Feb 2024 14:39:37 GMT

Is there an estimated time for some of these features?

A fixed dollar amount coupon without a minimum order limitation is practically unusable.

Re: Square Online Coupons Migration to Square Marketing

Purari — Mon, 11 Mar 2024 22:19:27 GMT

Can we please be able to delete a coupon? I messed up on the creation of 3 codes and I want to get rid of them instead of keeping them there