Choose sender for marketing emails

jd3294 — Sun, 21 Sep 2025 07:42:24 GMT

You used to be able to set a custom email address as the sender for marketing emails so it would look more personal instead of coming from xyz1000@squaremktg.com or whatever. Does anyone know what happened to this option? Does it still exist? Thanks!

Re: Choose sender for marketing emails

HC_Charlie — Sat, 13 Apr 2024 17:19:45 GMT

Hello @jd3294 thanks for your question. Try this setting:

https://squareup.com/dashboard/customers/marketing/settings

There is an option to change a Sender name. Maybe it defaults to your email address here? Not sure if there is another setting that shows your actual email, or it may pull from your main account settings.

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Choose sender for marketing emails

Re: Choose sender for marketing emails