thread Re: Coupon codes in Customer Engagement

Coupon codes

Rianna — Sun, 21 Sep 2025 07:37:48 GMT

I am trying to create a coupon code for customers to get a percentage discount on any one item per order. I have an online event coming up that I'd like to give customers a 15 percent discount on any one item in a purchase. I am also trying to figure out how to make it not apply to things that already have a sale. For example, I have 3 different items that already have a discount. They are normally $10 each, but if a customer buys 3 or more, they are 8$ each. I don't want the 15% to apply if someone is already using the previous discount. I have looked at all of the help stuff I can find and cannot find an answer to this.

Re: Coupon codes

RobynR — Fri, 16 Aug 2024 21:53:58 GMT

@Rianna At this time only one automatic discount will apply to each item.

The Square app will apply the discount most favorable to your customer. There isn't a way to change this setting automatically when orders are placed online.

Please feel free to share this suggestion in our Ideate Room.

Re: Coupon codes

FHRoutfitters — Mon, 04 Nov 2024 06:58:50 GMT

can you create a code that the client puts in at check out then apply the discount. The code should work on any item in the client has the correct code. How do I create something like this.

Re: Coupon codes

JTPets — Mon, 04 Nov 2024 13:28:56 GMT

@RobynR I believe, at least with my website. If the cart contains anything that is on sale it won't allow a promo code? Is this not correct?

Re: Coupon codes

pandevilla — Sun, 21 Dec 2025 18:02:16 GMT

yea but it is not limiting to ONE item. I truly hate square