https://community.squareup.com/t5/Customer-Engagement/where-would-a-customer-find-reviews-on-my-account/m-p/846701#M4326 <P>i recieved a bad review, but when , read it isn't a bad review at all.&nbsp; can i change this ? and if so ,</P><P>how ?</P><P>thanks.&nbsp; &nbsp;very new on square</P> Thu, 23 Jul 2026 01:49:15 GMT lenoreA 2026-07-23T01:49:15Z https://community.squareup.com/t5/Customer-Engagement/where-would-a-customer-find-reviews-on-my-account/m-p/846701#M4326 <P>i recieved a bad review, but when , read it isn't a bad review at all.&nbsp; can i change this ? and if so ,</P><P>how ?</P><P>thanks.&nbsp; &nbsp;very new on square</P> Thu, 23 Jul 2026 01:49:15 GMT https://community.squareup.com/t5/Customer-Engagement/where-would-a-customer-find-reviews-on-my-account/m-p/846701#M4326 lenoreA 2026-07-23T01:49:15Z https://community.squareup.com/t5/Customer-Engagement/where-would-a-customer-find-reviews-on-my-account/m-p/846766#M4327 <P>Hiya, So have you received the bad review from feedback from a receipt? If so I don't believe these can be seen publicly. But from experience if you reply with kindness and offering a solution or saying you will contact them directly, future customers will see this and see you do your best to rectify this. At the end of the day we are only human, and that we can't please everyone.&nbsp;</P> Fri, 24 Jul 2026 09:04:22 GMT https://community.squareup.com/t5/Customer-Engagement/where-would-a-customer-find-reviews-on-my-account/m-p/846766#M4327 SiBellebeauty 2026-07-24T09:04:22Z